Transforming Services through Design Thinking

Transforming Services through Design Thinking

This article presents a summary of three research papers that explore important topics related to business innovation, academic-practitioner collaboration, and inclusive service design. The summary was written during a master’s degree course as an assignment. The...
Digital marketing for banks

Digital marketing for banks

Due to Bank’s rigid nature and multiple levels in the management hierarchy, it’s often seen banks are slow towards adapting digital marketing strategies compared to other niches. Though financial institutions have realized the importance to focus on digital...
Sustainable Marketing and its Importance

Sustainable Marketing and its Importance

Ethics and Marketing are two words that must go hand-in-hand in today’s world. Marketers are often criticized for creating urgency and pushing consumers towards overconsumption. Kotler and Armstrong in Principle of Marketing write sustainable marketing is ...